White-Label Branding
- Your logo, colours, and brand identity on every customer-facing page
- Custom domain support (tickets.yourclub.com) included on all plans
- Branded confirmation emails and ticket PDFs that match your aesthetic
Your customers interact with your brand from discovery to door. TicketWave stays invisible behind the scenes, so you build loyalty with your audience, not ours.
Instant Stripe Payouts
- Stripe Connect ensures revenue flows directly to your bank account
- No batch payouts, no float held by a third party, no chasing invoices
- Commission deducted automatically at point of sale for full transparency
Cash flow is everything in nightlife and events. With TicketWave, your money arrives in 2-3 business days without going through anyone else's hands first.
QR Door Scanning
- Progressive Web App scanner works on any smartphone with a camera
- Full offline support — scans continue even with zero connectivity
- Cryptographically signed QR codes prevent forgery and duplication
Whether you are in a harbour with no signal, a basement club, or a festival field, your door team keeps scanning without interruption. Data syncs the moment connectivity returns.
Real-Time Analytics
- Live dashboard showing ticket sales, revenue, and check-in rates
- Per-event, per-tier, and per-affiliate performance breakdowns
- Daily digests, weekly reports, and capacity alerts at 80%, 90%, and sold out
Make data-driven decisions in real time. Know exactly how your events are performing — from the moment tickets go on sale to the last check-in at the door.
Affiliate Programme
- Professional affiliates with custom commission rates and tracking dashboards
- Automatic referral links for every ticket buyer — word-of-mouth at scale
- Real-time tracking of clicks, conversions, and commission earned
Turn your happiest customers into your best promoters. Empower influencers, street teams, and promoters with their own links and let the platform handle commission tracking and payouts.
Team Management
- Role-based access: Admin, Manager, and Door Staff roles
- Each team member gets their own login with appropriate permissions
- Door staff see only the scanner; managers handle events and orders
Give your team exactly the access they need, nothing more. Your door staff can scan tickets while your managers handle the business side — all from a single platform.
Promo Codes & Discounts
- Percentage or fixed-amount discounts with usage limits and validity dates
- Bulk-create up to 100 codes at once for promoters or campaigns
- Event-specific restrictions and real-time usage tracking
Run early-bird offers, influencer campaigns, or group discounts with full control. Track every code in real time and deactivate them whenever you want.
Email Automation
- 36+ templates: confirmations, e-tickets, QR codes, event-day reminders, post-event thank-yous, NPS surveys
- 5-email lead-nurture sequence on signup; abandonment recovery and referral nudges
- One-click attendee email from any event for last-minute updates; GDPR consent + one-click unsubscribe built in
Every transactional and lifecycle email runs on autopilot from signup to post-event — so your most important channel (inbox) compounds without more hours of your time.
Multi-Currency Support
- Set ticket prices in EUR, GBP, USD, or any Stripe-supported currency
- Price in local currency for each market when running events across countries
- Customers see prices in the currency you set, with no conversion friction
Running events in Ibiza, Miami, and London? Set prices in euros, dollars, and pounds respectively. Your customers pay in the currency they expect.
WordPress Plugin
- Official WordPress plugin with Gutenberg block and [ticketwave] shortcode
- Works with Elementor, Divi, WPBakery, and every major page builder
- Shadow DOM isolation ensures zero style conflicts with your theme
WordPress powers 40% of the web. Our plugin lets you sell tickets directly from your WordPress site in minutes -- keeping your audience on your domain, boosting your SEO, and maintaining full brand control.
Calendar Integration
- Google Calendar link included in every confirmation email
- Downloadable .ics file for Apple Calendar, Outlook, and any iCal-compatible app
- .ics file attached directly to the confirmation email for one-click add
Reduce no-shows by making it effortless for attendees to add your event to their calendar. One click from the confirmation email and the event appears in their calendar with venue, time, and description.
Zapier & Make.com
- Real-time webhooks for order.created, order.refunded, checkin.completed, and more
- Connect to 6,000+ apps via Zapier or 1,500+ apps via Make.com
- HMAC-SHA256 signed payloads for secure, tamper-proof integrations
Automate your ticketing workflows without writing code. Send order data to Google Sheets, Slack notifications on every sale, sync buyers to Mailchimp, or build custom CRM integrations -- all in real time.
Multi-Language Support
- 7 languages built in: English, Spanish, Portuguese, Greek, French, German, and Italian
- Widget, emails, and dashboard all translate to your audience's language
- Perfect for international markets: Ibiza (Spanish + English), Mykonos (Greek + English), Miami (Spanish + English)
Reach every market in their language. Your international guests see event pages, confirmation emails, and the checkout experience in their native language — increasing conversions and reducing support requests. More languages are added regularly.
Reserved Seating
- Interactive seating charts powered by seats.io for theatres, stadiums, and venues
- Customers pick their exact seat from a visual map during checkout
- Automatic hold, book, and release via the seats.io API for real-time availability
For venues with assigned seating, stop manually managing spreadsheets. Connect your seats.io account, upload your floor plan, and your customers choose their seats visually. TicketWave handles the rest -- payment, QR codes, and check-in.
Apple Wallet & Google Wallet
- One-tap "Add to Apple Wallet" and "Add to Google Wallet" from the confirmation email
- Signed .pkpass files for Apple and JWT-based links for Google -- fully native
- Ticket shows event name, date, venue, tier, and a scannable QR code right on the lock screen
Your attendees carry their ticket in their phone's native wallet app -- no app download, no email searching at the door. The QR code is always one tap away on their lock screen.
Guest Lists & Comp Tickets
- Add guests individually or in bulk with plus-ones, VIP status, and notes
- Guest list entries are separate from paid tickets for clean reporting
- Check-in scanner doubles as reservation verification
Manage your VIP list, media guests, and comp tickets without muddying your sales data. Everything stays organised in one place.
Time Slots
- Multiple sessions per day with independent start times and durations
- Each slot has its own capacity, so morning and afternoon tours sell separately
- Perfect for tours, classes, tastings, and any activity with set times
Multiple sessions per day. Perfect for tours, classes, and tastings. Each slot has independent capacity, so you never oversell a single session.
Deposits & Partial Payments
- Collect a configurable deposit at checkout for high-value events
- Balance due on the day — clearly shown on the ticket and confirmation email
- Reduces no-shows and secures commitment for premium experiences
Collect deposits upfront for high-value events. Balance due on the day. Perfect for VIP tables, boat charters, and premium dining experiences where commitment matters.
Group Bookings
- Auto-apply discounts for groups of 10+ with configurable thresholds
- Collect company name, group leader contact, and special requirements
- Group orders appear as a single line item for easy management
Auto-apply discounts for groups of 10+. Collect company and contact details. Ideal for corporate outings, hen parties, and tour groups.
Custom Checkout Questions
- Add text, dropdown, checkbox, or multi-select questions to checkout
- Mark questions as required or optional per event or per ticket tier
- Responses appear in order details and CSV exports for easy processing
Collect dietary requirements, t-shirt sizes, or any info you need. Responses are attached to each order and exportable for seamless event logistics.
Box Office / POS Mode
- Sell tickets at the door for cash, card, or complimentary entry
- Create orders instantly with one tap — no customer email required
- Show QR code on screen for immediate scanning and check-in
Sell tickets at the door for cash. Create orders instantly, show QR on screen. Your box office staff process walk-ups in under 10 seconds.
Virtual Events
- Add a stream URL (Zoom, YouTube Live, custom) to any event
- Attendees get a 'Join Online' button in their ticket email
- Hybrid mode: sell both in-person and online tickets for the same event
Add a stream URL. Attendees get a 'Join Online' button in their ticket. Run fully virtual or hybrid events without any additional tools.
Donation Tickets
- Pay-what-you-want pricing with configurable minimum thresholds
- Suggested donation amounts to guide buyers without restricting them
- Full reporting on average donation value and total raised
Pay-what-you-want pricing with minimum thresholds. Perfect for charity events, fundraisers, and community gatherings where flexibility matters.
Recurring Events
- Set a weekly schedule: every Monday, Wednesday, Friday — or any combination
- Auto-generate future event instances with inherited settings and ticket tiers
- Edit the series or individual instances without affecting the rest
Set a weekly schedule. Generate events for every Monday, Wednesday, Friday automatically. Update the template and all future instances inherit the changes.
Season Passes
- Multi-event passes with configurable validity dates and event limits
- Buyers check in to any qualifying event using a single pass QR code
- Real-time tracking of remaining uses and expiry across the dashboard
Multi-event passes with validity dates and event limits. Sell a summer pass, a 10-visit card, or a VIP season ticket — all managed automatically.
Products & Merch
- Sell merchandise and products year-round alongside event tickets
- Add product images, variants (size, colour), stock tracking, and pricing
- Products can be added to checkout as upsells or sold standalone
Sell merchandise and products year-round alongside event tickets. T-shirts, wristbands, drink packages — add them as checkout upsells or sell standalone.
Waitlist
- Automatically activate waitlist when an event sells out
- Capture email and contact details to gauge unmet demand
- Notify waitlisted buyers automatically when tickets are released
Capture demand when events sell out. Notify automatically when tickets release. Never lose a potential sale — convert waitlist signups into revenue.
Support System
- Built-in support ticket system for your attendees and team
- 20-article help centre with search, categories, and rich-text articles
- NPS surveys after events and a public status page for transparency
Built-in support tickets, 20-article help centre, NPS surveys, and status page. Give your attendees and team the support infrastructure they expect.
Custom Domain
Your domain, your brand
Serve your booking pages at tickets.yourclub.com instead of ticketwavehq.com. Three steps, zero technical skills required.
Enter your domain
Go to Settings, type your domain (e.g. tickets.oceanbeat.com) and save. We generate the DNS instructions instantly.
tickets.oceanbeat.comAdd the CNAME record
At your domain registrar (Cloudflare, GoDaddy, Namecheap, etc.), add a single CNAME record.
Verify and go live
Click “Verify Domain” in your dashboard. Once confirmed, SSL is provisioned automatically and your branded page is live.
SSL active · tickets.oceanbeat.comAvailable on all plans. No extra cost.
Available on every device
Install from your browser (PWA) or download from the App Store and Google Play. Works offline for scanning, syncs automatically when you reconnect. One platform, every device.
Phone
Manage events, scan tickets, and track sales from your pocket.
Tablet
Full dashboard experience at the box office or backstage.
Desktop
Pin to your taskbar for instant access to analytics and orders.