Challenges unique to marine events
Maritime ticketing has constraints that generic platforms simply do not handle.
Strict Capacity Limits
Maritime safety regulations demand exact headcounts. Overselling by even one passenger can mean fines, legal liability, or a cancelled sailing. Paper systems cannot guarantee hard caps.
No Signal at Harbour
Harbours, piers, and marinas are notorious dead zones for mobile connectivity. If your check-in system needs internet, you are stuck turning people away manually.
Complex Pricing
Different cabin types, deck levels, drink packages, and excursion add-ons make pricing a nightmare. Spreadsheets and manual calculations lead to errors and lost revenue.
How TicketWave solves each one
Atomic ticket reservation prevents overselling at the database level. When you set a capacity of 120 passengers, ticket 121 is physically impossible to sell, even under simultaneous load.
The scanner PWA caches all ticket data locally. Your crew checks passengers aboard with zero mobile signal. Everything syncs automatically the moment connectivity returns.
Create tiers for deck, lounge, VIP cabin, and captain's table. Add drink packages, sunset dinner upgrades, or snorkelling excursions as checkout add-ons, each with independent capacity limits.
“We run 3 yacht cruises a week across Mykonos. The offline scanner is essential — Wi-Fi at the harbour is non-existent.”
Features built for marine events
Offline Scanning
The PWA scanner works with zero connectivity at harbours and piers. Check-ins continue uninterrupted and sync when signal returns.
Capacity Hard Limits
Set legally compliant passenger limits per vessel. The system physically prevents overselling, even under high concurrent demand.
Add-Ons
Drink packages, meal upgrades, excursion bundles. Customers build their experience at checkout, and you capture more revenue per booking.
Waitlist
When a sailing sells out, interested customers join the waitlist. If a cancellation opens up, the next person in line gets notified automatically.
Weather Cancellation Flow
Cancel a sailing due to weather and trigger automatic refunds or rescheduling for all ticket holders with a single action.
Frequently asked questions
What if we're at sea with no signal?
The QR scanner is a Progressive Web App that caches all ticket data locally on the device. Once your crew has loaded the event data (which happens automatically when they open the scanner), check-ins work with zero connectivity. Data syncs the moment they reconnect.
Can we enforce strict capacity for safety?
Yes. TicketWave uses atomic reservation at the database level to enforce hard capacity limits. When you set 120 passengers, it is physically impossible to sell ticket 121. This applies across all sales channels simultaneously, including concurrent purchases.
How do weather cancellations work?
From the event dashboard, you can mark an event as cancelled. This triggers automatic notification emails to all ticket holders. You can then process full refunds in bulk with a single action, or offer rescheduling to the next available sailing.