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Help Center

Everything you need to know about setting up and running events on TicketWave.

Getting Started

How to create your first event

Getting Started

Setting up your branded ticket page

Getting Started

Connecting Stripe for payments

Getting Started

Stripe Connect onboarding — troubleshooting guide

Getting Started

Events

Creating ticket tiers

Events

Setting up promo codes

Events

Managing guest lists

Events

Duplicating events

Events

Orders

Processing refunds

Orders

Resending confirmation emails

Orders

Understanding order statuses

Orders

Scanning

Setting up the QR scanner

Scanning

Offline scanning

Scanning

Training door staff

Scanning

Team

Inviting team members

Team

Understanding roles and permissions

Team

Billing

Understanding your plan

Billing

Upgrading your plan

Billing

Commission explained

Billing

Affiliates

Setting up an affiliate programme

Affiliates

Understanding referral links

Affiliates

Mobile App

Installing TicketWave as a mobile app (PWA)

Mobile App

PWA vs native app: what is the difference?

Mobile App

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