Resending confirmation emails
Orders
Resend a Confirmation Email
If a customer hasn't received their confirmation email, you can resend it:
- Go to Orders and find the order.
- Click "View" to open the order details.
- Click "Resend Confirmation" — a fresh email with all tickets and QR codes is sent to the customer.
Ask the customer to check their spam/junk folder first. Emails are sent from your branded sender address if configured.