Pricing
Commission-only pricing. No monthly fees.
Every feature included on every tier. Free tickets are always 0%. Tiers auto-unlock by volume — sell more, pay less per ticket. No setup fees, no subscriptions, no surprises.
Everyone starts at Starter. Tiers unlock automatically as you sell more tickets.
Pricing tiers
Starter
You start here0–499 tickets/month
4% + €0.50
commission
€3.50
on €50 ticket
Growth
Auto-Unlocks500–1,999 tickets/month
2.5% + €0.30
commission
€2.55
on €50 ticket
Scale
Auto-Unlocks2,000+ tickets/month
1.5% + €0.20
commission
€1.95
on €50 ticket
Enterprise
Custom
Negotiable
commission
Custom
rates
Stripe processing (1.5% + €0.25) is passed through at cost on all tiers. Free tickets are always 0%.
Multi-language support included on all tiers — 7 languages and counting.
Detailed feature comparison
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Monthly fee | None | None | None | None |
| Free ticket commission | 0% | 0% | 0% | 0% |
| Paid ticket commission (TW) | 4% + €0.50 | 2.5% + €0.30 | 1.5% + €0.20 | Negotiable |
| Stripe processing (at cost) | 1.5% + €0.25 | 1.5% + €0.25 | 1.5% + €0.25 | 1.5% + €0.25 |
| Total per €50 ticket | €3.50 | €2.55 | €1.95 | Custom |
| Volume threshold | 0–499 tickets/mo | 500–1,999 tickets/mo | 2,000+ tickets/mo | Custom |
| Active events | Up to 3 | Up to 15 | Unlimited | Unlimited |
| Team members | 1 | 5 | 25 | Unlimited |
| White-label branding | ||||
| Custom domain | ||||
| QR door scanning | ||||
| Offline scanning | ||||
| Stripe Connect payouts | ||||
| Analytics dashboard | ||||
| Promo codes | ||||
| Affiliate programme | ||||
| Email sequences | ||||
| Priority support | — | |||
| API access | — | — | ||
| Multi-currency | ||||
| Multi-language (7 languages) | ||||
| Dedicated account manager | — | — | — | |
| SLA guarantee | — | — | — | |
| Custom integrations | — | — | — | |
| Invoice billing | — | — | — |
Cost calculator
Estimate your monthly costs based on paid ticket revenue. No subscriptions — just commission + Stripe.
Starter
€425
/month total cost
Growth
€310
/month total cost
Scale
€240
/month total cost
Estimates assume €25 average ticket price. Stripe processing (1.5% + €0.25) included. No subscription costs on any tier. Enterprise: contact sales for custom rates.
Fee breakdown: what happens on a €50 ticket?
Full transparency. Here's exactly where every cent goes.
| Component | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Ticket price | €50.00 | €50.00 | €50.00 | €50.00 |
| TicketWave commission | €2.50 | €1.55 | €0.95 | Negotiable |
| Stripe processing (at cost) | €1.00 | €1.00 | €1.00 | €1.00 |
| You receive | €46.50 | €47.45 | €48.05 | Custom |
| Total fees | €3.50 | €2.55 | €1.95 | Custom |
Free tickets are always 0% across all tiers — zero TicketWave commission, zero Stripe processing.
Need the Enterprise tier?
For high-volume venues, multi-venue groups, or custom integrations — Enterprise includes everything in Scale, plus negotiable commission, a dedicated account manager, SLA, and custom integrations. Talk to sales.
Pricing FAQs
Yes. There are no monthly fees on any tier. You only pay commission when you sell paid tickets, plus Stripe processing (1.5% + €0.25) at cost. Free tickets are always 0%. Every feature is included from day one.
Stripe charges 1.5% + €0.25 per transaction for payment processing. This is Stripe's fee, not ours — we pass it through at cost, the exact same rate you'd pay using Stripe directly. It applies on every tier. On a €50 ticket, that's €1.00 to Stripe. Our TicketWave commission is always shown separately so you know exactly what goes where.
Tiers auto-switch based on your monthly ticket volume. Sell 0–499 paid tickets/month and you're on Starter (4% + €0.50). Hit 500 tickets and you automatically move to Growth (2.5% + €0.30). Reach 2,000 tickets and you unlock Scale (1.5% + €0.20). No action needed — it happens automatically.
As you sell more tickets and grow your volume, you'll automatically unlock higher tiers with increased capacity. Growth supports up to 15 events, and Scale offers unlimited events. If you need more capacity before reaching the volume threshold, contact support and we'll help.
Everything in Scale, plus: negotiable commission rates, unlimited team members, a dedicated account manager, SLA guarantee, custom integrations & webhooks, invoice billing, and onboarding assistance. Contact our sales team to discuss your requirements.
Still have questions? Talk to us.