Restaurant Events
Eliminate no-shows and triple your event revenue per cover
Advance payment that kills the no-show problem. Wine pairing add-ons that capture EUR 35+ per head at checkout. Dietary manifests your kitchen can rely on. Set up in under 5 minutes.
No monthly fees. No lock-in. Pay only when you sell.
94%
Advance booking rate
67%
Add-on attachment rate
100%
Dietary capture
< 5 min
Setup time
Sound familiar?
No-shows destroying your margins
You prep 40 covers for a supper club, buy ingredients for 40, staff for 40 — and 12 people do not show up. Free RSVPs and 'pay on the night' promises have a 25-35% no-show rate. Every empty chair is money you already spent and cannot recover.
Manual booking via DMs and email
Managing reservations through Instagram DMs, WhatsApp, and email threads is a full-time job. Guest details get lost, double bookings happen, and you have no centralised view of who is coming, what they ordered, or what their dietary needs are.
Missing upsell revenue at checkout
Your wine pairing is worth EUR 35 per head, but offering it via email after booking captures maybe 15% of guests. The moment of highest purchase intent is checkout — and without add-ons in the flow, you leave thousands on the table every month.
How TicketWave solves each one
Every guest pays when they book — not when they arrive. No-show rates drop from 30% to under 5% overnight. Guests who have paid are guests who show up. Your kitchen preps with confidence, and every chair is revenue, not hope.
Add custom fields to your checkout: dietary requirements, allergies, seating preference, celebration details, arrival time. All answers are captured in the order and visible on the guest manifest. No more chasing information across 4 messaging apps.
Offer wine pairing, cocktail packages, tasting menu upgrades, and chef's table experiences as add-ons in the checkout flow. Guests see them at peak purchase intent. Restaurants using add-ons see 67% attachment rates — 4x higher than post-booking email offers.
What operators say
“We went from 28% no-shows to under 4% the first month. That is 10 extra paying covers per supper club. Our wine pairing add-on attaches at 71% — we used to get maybe 15% when we offered it by email after booking. Revenue per cover is up 40%.”
4% no-show rate71% add-on attachment40% revenue uplift
“Running a weekly tapas & wine event for 60 guests used to mean 3 hours of admin — chasing dietary info, confirming bookings, managing the waitlist. Now everything is captured at checkout. My kitchen gets a perfect manifest 48 hours before service.”
60 covers per event3 hours admin saved48h advance manifest
“The custom checkout questions changed everything for us. We capture allergies, dietary needs, and celebration details (birthdays, anniversaries) right at booking. Our kitchen has zero surprises on the night and guests feel genuinely looked after.”
100% dietary captureZero kitchen surprisesCustom celebration prep
Built for restaurant events
Add-Ons (Wine Pairing, Tasting Menu)
67% attachAttach wine pairing, cocktail packages, tasting menu upgrades, and experience extras to any ticket tier. Each add-on has its own price and optional capacity limit. 67% average attachment rate.
Custom Checkout Questions
Unlimited fieldsAdd dropdown, text, or checkbox fields for dietary requirements, allergies, seating preference, celebration details, and arrival time. All captured in the order manifest.
Time Slot Management
Per-slot capacityCreate separate events for each seating (7pm and 9pm sittings) or different nights. Each time slot has independent capacity. Guests choose their preferred slot at checkout.
Group Bookings
1 transactionAccept table bookings for groups of 2-12+. Group organiser books in one transaction. Each guest can have individual dietary requirements captured. Perfect for birthday dinners and corporate entertaining.
Email Sequences
3-email flowAutomated confirmation, reminder (48h before), and post-event follow-up emails. Include the menu, dress code, parking details, and dietary confirmation. Build repeat attendance with post-event thank you and next event announcements.
Branded Booking Page
Your brandYour ticket page carries your restaurant's logo, colours, and imagery. Guests feel they are booking directly with you, not a third-party platform. Custom domain support included on all plans.
Learn more
Frequently asked questions
How does advance payment reduce no-shows?
When guests pay at the time of booking, they have financial skin in the game. Free RSVPs and 'pay on the night' promises have 25-35% no-show rates because there is zero cost to not showing up. Advance payment drops this to under 5%. Guests who have paid EUR 65 for a supper club ticket show up.
Can guests select dietary requirements during checkout?
Yes. Add custom checkout fields for dietary requirements (vegetarian, vegan, gluten-free, pescatarian), allergies (nuts, shellfish, dairy), and preferences. Guests select their requirements during booking. Your kitchen receives a complete manifest with every guest's dietary needs, exportable as CSV, at least 48 hours before service.
Can we offer wine pairing as an add-on?
Absolutely. Create add-ons like 'Wine Pairing (5 courses)' at EUR 35, 'Premium Wine Pairing' at EUR 55, or 'Cocktail Welcome Package' at EUR 15. Each add-on has its own price and optional capacity limit. Guests see them at checkout when purchase intent is highest. Average attachment rate across restaurant events is 67%.
How do we handle multiple sittings per evening?
Create separate events for each sitting: '7pm First Sitting' and '9pm Second Sitting'. Each has independent capacity, pricing, and its own guest manifest. Alternatively, create one event with time-slot tiers. Guests choose their preferred sitting during checkout.
Can we send a menu and details before the event?
Yes. The automated email sequence sends a confirmation immediately after booking, a reminder 48 hours before (which you can customise with the menu, dress code, parking details, and dietary confirmation), and a post-event follow-up. You can include links, images, and formatted text in each email.
How do group bookings work for birthday dinners?
The group organiser purchases multiple tickets (e.g., 'Table for 8') in a single transaction and pays for the whole group. Each guest can have individual dietary requirements captured via custom checkout questions. The organiser can also select add-ons per guest. Your kitchen gets one clear manifest with every cover's details.