Trust

What we publish

Everything below is public on purpose. If a question about TicketWave can be answered in writing, we publish the answer rather than email it.

Marketplace policy
How the public discovery surface on ticketwavehq.com works, what we list, what we moderate, and what tenants control.
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Ranking transparency
How marketplace search and discovery results are ranked. Required by the EU Digital Services Act; useful for everyone.
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Sub-processors
Every third-party service that processes data on TicketWave's behalf, with hosting region and DPA status.
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Security
Encryption, access control, audit logging, incident response, and our SOC 2 progress.
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Got a question we should answer here? Email trust@ticketwavehq.com.